Privacy Policy  & Terms & Conditions  - Alyson Reynolds - Handcrafted Cold Porcelain and Sugar Flowers
 Privacy Policy  & Terms & Conditions

Privacy Policy & Terms & Conditions

Privacy Policy

All personal information is private and we will treat it with the highest standards of security and confidentiality. Some information may be collected when you make an enquiry such as your name, Email address, telephone and nature of the enquiry. This enables us to respond quickly to your request. We will not sell or share any personal information we have about you with any other company. 

Terms and Conditions

By accessing or using ("Site"), you agree to the terms of use of the Site as set out below.

Books Orders: Orders can be placed directly through PayPal or by email to via the Contact Page. On receipt of all orders a confirmation email will be sent advising delivery date following receipt of payment.  When an order is requested via email an invoice will be raised detailing postage costs and emailed for payment via bank transfer or by cheque.  On receipt of payment a confirmation of despatch and estimated delivery date will be sent - (usually within 3 days of receipt of payment for UK orders and 5-7 days for Overseas).


For Trade Terms and Conditions - please email

Workshops: A 50% non-refundable deposit is requested at the time of booking.  Full payment must be made 4 weeks prior to the date of the workshop. Only in exceptional circumstances will refunds be considered.  In the event that Alyson has to cancel a class a full refund will be given of the cost of the class.  This does not include any travel or accommodation costs. Full details of any equipment students are required to bring for each class is listed on the individual workshop page.

Payment:  Payment can be made through PayPal; by Online Bank Transfer (bank details will be advised on placement of order), or by Cheque made payable to Alyson Reynolds and sent to The Yews, Lein Road, Kingston on Spey, Fochabers, Moray, IV32 7NW

Returns Policy: If for any reason you are unhappy with your purchase, simply return it to us in its original condition within 7 days from date of invoice in line with Trading Standards Distance Selling Regulations. We will issue a full refund for the price you paid for the item. Return postage is down to the consumer. If the return is due to an error we have made we will refund the postage charges. Please make contact directly for advice prior to returning your goods - see details below. This returns policy does not affect your statutory rights.

Alyson Reynolds, The Yews, Lein Road, Kingston on Spey, Fochabers, Moray, IV32 7NW
Tel: 01343 870276 or Email

Copyright: Copyright of the Site (its graphics, photographs, text, design layout, look, appearance, etc) remains the property of Alyson Reynolds, its licensors and its content providers unless otherwise stated. You have the right to view this site and copy to cache for personal reference by yourself only. You are not granted any other rights. Alyson Reynolds reserves all other rights. Unauthorised copying of any part of this site constitutes a breach of copyright.

Liability: Alyson Reynolds does not guarantee that use of this Site will be compatible with all hardware and software that may be used by visitors to the Site. We will not be liable for damage to, or viruses that may affect, your computer equipment, software, data or other property as the result of your access to, use of or browsing of this Site or your downloading of any materials, data, text or images.

Links: This Site may contain links to third party websites. These websites are beyond the control of Alyson Reynolds and we accept no responsibility or liability for the content of these websites.

Disclaimer: Whilst we have taken every reasonable precaution and care in compiling this Site, this Site is provided on an “as is” basis. Some information may be supplied by third parties and reproduced in good faith. Alyson Reynolds disclaims (to the extent permitted by law) all warranties, express or implied as to the accuracy and currency of any information or material on this Site as there may be delays, errors or omissions. We do not accept any liability for losses or damages, whether direct or indirect, that you may suffer as a result of your use of this Site or reliance upon any information contained within this Site. Alyson Reynolds is free to change, amend, add to or remove any material from the Site at any time and without notice.

Changes to Terms Of Use: We may at any time revise these Terms of Use by updating this page without notice. By using this Site, you agree to be bound by any such revisions. It is advised that you periodically visit this page to view the current Terms of Use.

+44 (0)1343 870276 | | The Yews, Lein Road, Kingston on Spey, Fochabers, Moray, IV32 7NW, Scotland
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